Privacy Policy
Effective date: August 12, 2026
Hadley Tow (Towing Solutions LLC, “we,” “us”) operates hadleytow.com and provides towing, recovery, and roadside services across Southern California. This policy explains what information we collect when you use this website or call us, how we use it, and the choices you have.
Information We Collect
- Information you give us. When you request a quote, submit a form, or call dispatch, we collect the details needed to do the job — your name, phone number, email, vehicle information, and pickup / drop-off locations.
- Call data. Calls to numbers on this website may be recorded and tracked for quality assurance and to measure how well our advertising works. We use a call-tracking service (CallRail) that may display a different phone number depending on how you found us.
- Usage data. Like most websites, we use cookies and similar technologies through Google Tag Manager, Google Analytics, and Google Ads to understand how visitors use the site and to measure and improve our advertising. This includes device type, pages viewed, approximate location, and how you arrived at the site.
How We Use Information
- To dispatch trucks, provide quotes, and deliver the services you request.
- To respond to inquiries and manage billing, invoices, and records of service.
- To measure and improve this website and our advertising.
- To comply with legal obligations that apply to towing operators in California.
Sharing
We do not sell your personal information. We share information with service providers who help us operate — our website host, call-tracking provider (CallRail), analytics and advertising platforms (Google), our email delivery service (Resend), Cloudflare (which hosts the site, protects the forms from automated spam with Turnstile, and stores form submissions and phone-tap counts), and our error- and uptime-monitoring services (Sentry and Better Stack), which may receive the details you submit through a form when something goes wrong. Advertising cookies may involve sharing identifiers with Google for ad measurement and remarketing; you can opt out as described below. We may also disclose information where required by law, such as to law enforcement or in connection with impounds.
Your Choices & California Privacy Rights
California residents have the right to know what personal information we collect, to request a copy of it, to request deletion, to request correction, and to opt out of the sharing of personal information for cross-context behavioral advertising. We will never discriminate against you for exercising these rights.
- Email office@hadleytow.com or call (562) 692-3793 to make a privacy request.
- Opt out of Google’s ad personalization at adssettings.google.com or install the Google Analytics opt-out browser add-on.
- Most browsers let you block or delete cookies in their settings.
Data Retention
We keep service and billing records as long as required for legitimate business and legal purposes, including records towing operators must maintain under California law. Call recordings and analytics data are retained per our providers’ standard retention schedules and then deleted.
Children
This website is not directed to children under 16 and we do not knowingly collect personal information from them.
Changes
If we change this policy, we will post the updated version here with a new effective date.
Contact
Hadley Tow, Towing Solutions LLC
11819 Hadley St, Whittier, CA 90601
(562) 692-3793,
office@hadleytow.com